Block or report a user
In any chat
- Open the conversation and tap the menu at the top.
- Choose Block to stop all further messages from that user, or Report to flag the conversation.
- Reports attach the chat record, so the safety team sees exactly what was said. You do not need to screenshot anything.
On any listing
Tap Report on the listing page for fake items, stolen goods, wrong condition, or prices that change in chat.
What happens next
The safety team reviews reported conversations and listings. Outcomes range from a warning to removal of listings and a permanent ban. Staff access to a reported conversation is limited to the safety and support team and is logged.
Need to report right now?
File a report directly. The safety team will review it.